Senior Account Manager

We are looking for a driven, high-energy Account Manager to take ownership of a retail territory in Cape Town. This role focuses on identifying opportunities, building senior relationships within retail head offices, and selling value-driven solutions that improve business operations and customer experience.

Key Responsibilities

• Develop and manage a strong pipeline of retail opportunities
• Identify, target, and secure new business within retail organisations
• Engage with key stakeholders (buyers, operations, IT, procurement, executives)
• Present solutions clearly, linking features to business impact
• Conduct needs analysis to uncover client challenges and opportunities
• Drive the full sales cycle from prospecting through to closing deals
• Build and maintain long-term client relationships
• Achieve and exceed sales targets and revenue goals
• Collaborate internally to deliver seamless customer solutions
• Stay up to date with industry trends and market developments

Requirements

• 3-10 years B2B sales experience (solution/consultative selling)
• Proven track record in new business development and closing deals
• Experience engaging with senior decision-makers
• Strong communication, presentation, and negotiation skills
• Ability to build and manage a sales pipeline independently
• Retail/FMCG industry exposure is advantageous
• Tech/telecoms/digital solutions exposure is beneficial
• Self-motivated, target-driven, and commercially astute

Key Competencies

• Relationship building & stakeholder management
• Strong commercial acumen
• Resilience and persistence
• High energy and proactive mindset
• Customer-centric thinking
• Ability to simplify complex solutions

What success looks like

• Consistent achievement of sales targets
• Strong pipeline generation and conversion
• Growth in retail client base
• High levels of customer satisfaction and retention