CRM Manager
Ref: JO-2605-360968
- United Kingdom, London
- Marketing
- Fashion
- 50 - 249 Employees
- £300.00 - £300.00 per day
- Environment: Hybrid
- Contract Type: Temporary
- Starts: 2026-06-01
- Duration: 3 Months
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CRM Manager
Fashion/Retail Sector
Location: West London
Contract: 3 months
Rate: £200-£300 per day (DOE)
IR35: Inside
Working pattern: West London (3 days in office, 2 days from home)
Start: ASAP
A major UK retailer is looking for an experienced CRM Manager with a strong broadcast and Ometria background to join a fast‑paced team on an initial 3‑month contract.
What you’ll be doing
- Owning the operational delivery of daily broadcast campaigns
- Managing segment selection and stakeholder sign‑off.
- Creating a time‑tracking and capacity framework for CRM builds.
- Driving efficiency and consistency in Ometria builds.
- Supporting and coaching three CRM builders, helping evolve build approaches.
- Leading QA tracking, logging errors and producing weekly error‑rate reports.
- Producing clear documentation, checklists and repeatable processes for monthly campaigns.
What we’re looking for
- Hands‑on Ometria experience (essential).
- Strong broadcast CRM delivery background in a high‑volume environment.
- Confident stakeholder management and communication skills.
- Proactive, organised, and process‑driven mindset.
- Comfortable driving change and improving ways of working.
This is a great opportunity to make an immediate impact in a busy retail CRM function.
*Rates depend on experience and client requirements
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